PUBLIC OFFER AGREEMENT (TERMS & CONDITIONS)
Public Offer Agreement for the Provision of Information and Consulting Services
GENERAL PROVISIONS
1.1 This document is an official offer (public offer) haupthumandevelopment.com. Represented by a SIA Haupt Human Development, and the Customer (individual or legal entity) who accepted a public offer (offer) to conclude the Contract.
1.2 In accordance with the Civil Code of Latvia, in case of acceptance of the terms of the contract set forth below and payment for services under the Agreement, the individual or legal entity accepting this offer becomes the "Customer", and the Contractor and the Customer jointly - the "Stors" of this Offer Agreement.
1.3 The Service Provider offers information and consulting services (the "Services"), the details and pricing of which are published at:
The terms and conditions of the Services are governed by this Agreement.
1.4 Acceptance of this Offer is made by placing an order and transferring payment to the Service Provider’s account under the terms specified in this Offer.
1.5 By accepting this Offer as outlined in Clause 1.4, the Client agrees to all the terms set out herein.
1.6 By accepting this Offer, the Client consents on their behalf and on behalf of any other individuals involved to these terms, acknowledging that the actual conditions do not infringe upon their legal rights.
1.7 The Participant may cancel his registration in accordance with this Offer. All requests for cancellation of registration/application must be sent in writing to: sales@haupthumandevelopment.com and must be received no later than 30 days before the start of the provision of services (event) to receive a refund of 80% of the amount paid for the event, 20% of the remaining amount is withheld as payment for registration and processing of the application. No other kind of compensation is provided under any other conditions. The Participant accepts that the terms of compensation specified in this Agreement are the only means of legal protection of any cancellation of registration (application) of the participant, and all responsibility lies with the participant.
SUBJECT OF THE AGREEMENT (SERVICE PROVISION)
2.1 The subject of this Agreement is the provision of paid information and consulting services to the Client in the form of events, conferences, seminars, private consultations, interviews, etc.
2.2 The Service Provider reserves the right to unilaterally change the dates, times, cost, or terms of the Agreement without prior consent from the Client.
2.3 Consultations may be conducted via WhatsApp, Telegram, Viber, Zoom, Skype, or other platforms chosen by the Client.
LIABILITY OF THE PARTIES
3.1 The Service Provider is not responsible for the performance of third parties involved in service delivery, such as internet providers, telecom operators, payment systems, landlords, etc.
3.2 The Service Provider is not liable for failure or improper performance of the Agreement due to third parties as outlined in Clause 3.1. If services are not delivered on time for any reason, the Service Provider’s liability is limited to providing the services at a later date.
3.3 The Service Provider is not responsible for how the Client uses the information received or for any outcomes thereof.
3.4 The total liability of the Service Provider under this Agreement is limited to the amount paid by the Client.
3.5 The Service Provider undertakes to deliver the services as per this Agreement.
3.6 The Client agrees to comply with the internal rules of the Service Provider.
3.7 Any disputes or disagreements shall be resolved through negotiations between the Parties.
SERVICE FEES & PAYMENT PROCEDURE
4.1 The service cost, description, and payment methods are provided individually to each Client depending on the volume and complexity of the services. All prices include applicable taxes.
4.2 Payment is made in advance and according to the terms of this Agreement. Installments are possible subject to additional agreement.
4.3 The Service Provider may not alter the price of services already paid for by the Client who has accepted the terms and completed payment.
4.4 Payment is deemed made once the funds are received in the Service Provider’s account.
4.5 The Client is solely responsible for the accuracy of their payment.
4.6 Full services will be provided only after full payment is received.
4.7 The Service Provider reserves the right to withhold services if payment is not received.
PAYMENT OPTIONS
5.1 Payment by Visa and MasterCard.
5.2 Bank transfers in UAH, USD, or EUR.
5.3 Stripe service.
5.4 LiqPay service.
PERSONAL DATA PROCESSING
6.1 The Client confirms voluntary, free consent to the processing of their personal data (including name, residence, ID number, banking details, phone numbers, email, etc.) in a personal data database for the purpose of fulfilling obligations under this Agreement. Processing includes collection, registration, database entry, storage, adaptation, modification, deletion, etc.
FORCE MAJEURE
7.1 The Parties shall be released from liability for failure to fulfill obligations due to circumstances beyond their control, such as warfare, natural disasters, technological accidents, strikes, lockouts, or government actions (hereinafter, “force majeure”).
7.2 Force majeure is valid only upon written confirmation.
7.3 A Party experiencing force majeure must promptly notify the other Party and provide documentation.
7.4 Upon notification, performance under this Agreement shall be suspended for the duration of the force majeure.
7.5 If force majeure lasts more than 3 months, either Party may initiate termination of the Agreement.
7.6 If the event is canceled due to the organizer’s fault, the organizer undertakes to refund ticket buyers within 7 to 14 business days from the official notification of the cancellation.
7.7 If the speaker withdraws from participation due to reasons beyond the organizer’s control, the organizer undertakes to refund ticket buyers within 90 to 180 business days from the official announcement of the cancellation.
TERM OF THE AGREEMENT
8.1 This Agreement takes effect upon acceptance and remains valid until the Parties fully fulfill their obligations. The date of acceptance is the date of payment by the Client.
8.2 The Agreement is considered completed once all obligations are fulfilled by both Parties.
REFUND PROCESS FOR AMOUNTS EXCEEDING $5,000
We understand that certain transactions may require refunds exceeding $5,000. To ensure smooth processing, the following procedure applies:
Email submission: Refund requests over $5,000 must be formally sent to sales@haupthumandevelopment.com including full payer details.
Required information: The email must include the following:
Full name
Contact information
Transaction details (date, amount, account number, etc.)
Processing time: Such refunds will be processed within 180 business days of receiving the official request.
Official confirmation: Once the refund is processed, an official confirmation email will be sent to the provided address.
Please follow this procedure to ensure efficient refund processing. For questions or assistance, contact us directly.
CONTRACTOR'S DETAILS:
Performer: SIA Haupt Human Development, 40203483867. Address: Latvia, Rīga, Vienības gatve 186A - 100, LV-1058. Email: sales@haupthumandevelopment.com, tel: +371 204 60 140.