PUBLIC AGREEMENT (OFFER) TERMS AND CONDITIONS
Public offer agreement for the provision of information and consulting services
GENERAL PROVISIONS:
1.1 This document is an official offer (public offer) haupthumandevelopment.com. Represented by a SIA Haupt Human Development, and the Customer (individual or legal entity) who accepted a public offer (offer) to conclude the Contract.
1.2 In accordance with the Civil Code of Latvia, in case of acceptance of the terms of the contract set forth below and payment for services under the Agreement, the individual or legal entity accepting this offer becomes the "Customer", and the Contractor and the Customer jointly - the "Stors" of this Offer Agreement.
1.3 The Contractor provides information and consulting services (hereinafter referred to as the Services), the content and amount of payment for which are published at:
haupthumandevelopment.com
As well as the procedure for providing services under the Offer Agreement (hereinafter referred to as the Agreement).
1.4 Acceptance of this Offer is to order services, on the terms specified in this Offer, by transferring funds to the Contractor's current account.
1.5 By accepting this Offer in the manner specified in paragraph 1.4 of this Agreement, the Customer accepts all the conditions.
1.6 By accepting this Offer, the Customer thereby, on its own behalf and on behalf of any other persons interested in the services specified in this Agreement, agrees that the real conditions do not limit his legal rights.
1.7 The Participant may cancel his registration in accordance with this Offer. All requests for cancellation of registration/application must be sent in writing to: sales@haupthumandevelopment.com and must be received no later than 30 days before the start of the provision of services (event) to receive a refund of 80% of the amount paid for the event, 20% of the remaining amount is withheld as payment for registration and processing of the application. No other kind of compensation is provided under any other conditions. The Participant accepts that the terms of compensation specified in this Agreement are the only means of legal protection of any cancellation of registration (application) of the participant, and all responsibility lies with the participant.
SUBJECT OF THE CONTRACT (PROVISION OF SERVICES):
2.1 The subject of this Agreement is the paid provision of information and consulting services to the Customer in the form of events, conferences, seminars, private consultations, interviews, etc.
2.2 The Contractor has the right to change the dates of provision of services, time, their cost and terms of this Agreement unilaterally at any time without prior agreement with the Customer.
2.3 For consultations, such services as: WhatsApp, Telegram, Viber, Zoom, Skype, etc. are used (at the client's choice)
RESPONSIBILITY OF THE PARTIES:
3.1 The Contractor is not responsible for the quality of work of third parties indirectly involved in the implementation of the terms of this Agreement. For example, Internet providers, telephone operators, payment systems, landlords, etc.
3.2 The Contractor shall not be liable for non-fulfillment or improper performance of the terms of this Agreement through the fault of third parties specified in clause 3.1. If for any reason the Contractor does not provide services on time, the Contractor's liability is limited solely to the provision of relevant services in the new terms.
3.3 The Contractor is not responsible for how the Customer used the information obtained during the provision of information and consulting services and the results of the Customer's use.
3.4 The aggregate liability of the Contractor under the Contract, for any claim or claim under the Agreement, or its performance is limited to the amount of payment paid to the Contractor by the Customer under this Agreement.
3.5 The Contractor undertakes to provide services to the Customer in accordance with the terms of this Agreement.
3.6 The Customer undertakes to comply with the internal regulations of the Contractor.
3.7 All disputes and disagreements shall be resolved through negotiations between the Parties.
COST OF SERVICES and CALCULATION PROCEDURE:
4.1 The cost of the Contractor's services, the name of the work and possible payment methods are provided to the Customer individually depending on the volume and complexity of the work. The cost of services is indicated taking into account all necessary taxes.
4.2 Payment for services under this Agreement shall be made on the basis of prepayment and in accordance with the procedure established by this Agreement. Payment can be made by the Customer in parts subject to additional coordination of the procedure for making payments with the Contractor.
4.3 The Contractor may not change the cost of already paid services for a particular Customer if he has already accepted the terms of the Contractor and paid for services in accordance with the procedure established by this Agreement.
4.4 The moment of payment is considered to be the receipt of funds to the Contractor's account.
4.5 The customer is solely responsible for the correctness of the payments made by him.
4.6 Services are provided in full subject to their full payment by the Customer.
4.7 The Contractor reserves the right to refuse to provide services in case of non-receivement of funds to the Contractor's current account.
PAYMENT OPTIONS:
5.1 Payment by Visa and MasterCard payment cards.
5.2 Payment to current accounts in foreign currency: dollar, euro and other.
5.3 Stripe service.
5.4 LiqPay service.
PROCESSING OF PERSONAL DATA:
6.1 The User confirms that he voluntarily and gratuitously consents to the processing of his personal data (including name and surname, registered or actual place of residence, identification number, bank details, phone numbers and e-mail addresses, etc.) in the Contractor's personal data database, including collection, registration, entry into the database, storage, adaptation,
FORCE MAJEURE:
7.1 The Parties are exempt from liability for non-fulfillment of obligations if this failure is caused by circumstances beyond the control of the will of the Parties, namely: military actions, natural disasters, man-made and other accidents, strikes, lockouts, acts of authorities or management, etc. (hereinafter force majeure).
7.2 Force majeure shall be applied and the party that encountered it shall be exempt from liability for violation of the terms of this Agreement in the presence of written confirmation of force majeure.
7.3 The Party for which force majeure has occurred undertakes to immediately notify the other Party and provide documents confirming force majeure.
7.4 From the moment of receipt of such notification by the other party, the performance of the terms of this Agreement shall be terminated for the entire period of force majeure.
7.5 In case of force majeure for more than 3 months, each of the parties has the right to initiate the termination of the Agreement.
7.6 If the event is canceled due to the organizer’s fault, the organizer undertakes to refund ticket buyers within 7 to 21 business days from the official notification of the cancellation.
7.7 If the speaker withdraws from participation due to reasons beyond the organizer’s control, the organizer undertakes to refund ticket buyers within 90 to 180 business days from the official announcement of the cancellation.
DURATION OF THE CONTRACT:
8.1 This Agreement shall enter into force from the moment of its acceptance and is valid until the Parties fully fulfill their obligations. Date of acceptance - the date of payment by the Customer for the Contractor's services.
8.2 The expiration date of this Agreement is considered to be the fulfillment by the Parties of their obligations under this Agreement in full.
RETURN PROCESS FOR AMOUNTS EXCEEDING $5,000
We understand that occasionally, transactions may require refunds exceeding $5,000. To ensure the smooth processing of such returns, we have established a protocol.
1. Submission via Email: Requests for refunds exceeding $5,000 must be officially submitted via email to sales@haupthumandevelopment.com. This email should contain comprehensive details regarding the payer.
2. Information Required: In the email, please provide all necessary information about the payer, including but not limited to:
- Full Name
- Contact Information
- Transaction Details (Date, Amount, Reference Number, etc.)
3. Processing Time: Refunds exceeding $5,000 will be processed within 180 business days from the date of receipt of the official email request.
4. Official Confirmation: Once processed, an official confirmation email will be sent to the provided email address confirming the initiation of the refund process.
Please adhere to this procedure to facilitate the efficient processing of refunds exceeding $5,000. For any inquiries or assistance, feel free to contact our dedicated support team at sales@haupthumandevelopment.com.
Thank you for your cooperation.
CONTRACTOR'S DETAILS:
Performer: SIA Haupt Human Development, 40203483867. Address: Latvia, Rīga, Vienības gatve 186A - 100, LV-1058. Email: sales@haupthumandevelopment.com, tel: +371 204 60 140.